Enjoy working with colleagues, trust each other, share ideas, collaborate, and achieve results together.

The significance of working in a team is that 1+1 will be more than 2. We cannot live alone and there are tasks that cannot be accomplished alone. High-quality results are produced by strong teams based on trust. To achieve this, each person must increase their “trust balance” and become someone who can be trusted. Also, we do not forget to have respect and gratitude towards our teammates. There is no easy job, but if we have reliable colleagues, we can enjoy doing it.

Listen to others’ opinions, align vectors through frank discussions, and collaborate to achieve what has been decided.

Most organizational problems are communication problems. Many human relationship and work-related issues arise from not properly listening to others or speaking unnecessarily. While each team member must be independent as a professional, they must also be interdependent to work effectively, and the difference in results can be significant. Communication is the most important factor in achieving this. It is not easy to listen carefully to what others say, but people like those who listen to them. Also, when communicating, whether in writing or speech, it is essential to always consider the interests and expectations of the recipient.

Sharing important information, including mistakes and failures, enhances problem-solving abilities.

Humans are creatures who make mistakes and fail. The important thing is to think about and implement measures to prevent mistakes and failures, given that we operate under that premise. Nonetheless, mistakes and failures can still occur, and the crucial thing in those situations is recovery. How we handle the situation can make a significant difference. It is important to not hide inconvenient truths and to quickly and honestly convey what happened, so that everyone can work together to come up with the best solution. This ultimately saves both individuals and companies.

We value a humble attitude and a sense of reflection that acknowledges one’s own role in problems, rather than blaming others or external circumstances.

When things don’t go well, we tend to blame others and want to point fingers (blame-shifting). However, in many cases, the root cause is often within ourselves. When we point at someone and say “It’s your fault,” or “You’re to blame,” we are actually pointing one finger at them and the remaining fingers, except the thumb, are pointing back at ourselves. It’s easy to blame the boss, the subordinates, or the business environment, but often the cause is simply our own lack of ability or skills. When you feel the urge to blame someone, try pointing your finger at yourself. It’s the quickest path to problem-solving and personal growth.

We take every opportunity as a chance to learn, approach things with an open mind, strive for self-improvement, and aim to grow every day.

If asked what is the one essential quality that business leaders need, Konosuke Matsushita, the founder of Panasonic said it is “open-mindedness.” It is difficult to approach things with an open mind because people are always trapped by pride, prejudice, and self-interest, so they inevitably filter their thinking through those lenses. A person’s growth stops the moment they think they are right and the other person is wrong. Therefore, truly competent people, even if they disagree with their own ideas, will first accept the other person’s opinion with an open mind and say, “That could be possible.” This attitude can even turn the other person into a collaborator. Open-mindedness is a valuable asset.

We value time, eliminate waste, have a cost-conscious mindset, and enhance work productivity. To achieve this, we prioritize tasks based on their importance and urgency and focus on what needs to be done.

The low productivity in Japan is a significant issue. Large companies have an advantage in terms of resources such as people, materials, and money. However, time is the only resource that is equal for everyone. Each person has 24 hours a day, and how we use this time can entirely change the results of our work and our lives. In the matrix of importance and urgency, tasks that are both important and urgent will move forward without us doing anything. The challenge lies in tasks that are important but not urgent. This is often the fundamental challenge in both work and private life. Let us work on at least one or two tasks in this area and execute them systematically.

We strive to think about the purpose, repeat “why,” and make an effort to capture the essence of things and problems.

When you work, do you think about the “purpose” firmly? The purpose is “why” you do it. Without a purpose, it is not work. Also, do you understand the difference between purpose and goal? The purpose is “why,” and the goal is “what you aim for.” What are you working for? What are you aiming for in your work? I hope you will not just do superficial work, but think deeply and pursue the essence of the work. By doing so, you can approach the essence and reality, and I think you will find your work interesting.

Thoroughly organize and clean up the workplace environment through “sorting, setting in order, and cleaning”.

The 3S’s of sorting (Seiri), setting in order (Seiton) , and cleaning(Seiso), combined with cleanliness(Seiketsu) and discipline(Shitsuke), known as the 5S’s, are essential for all types of work. The purpose of this activity is not just to keep things clean. By eliminating unnecessary items and keeping only what is necessary, visualization is improved, waste is eliminated, and productivity and efficiency are increased. In addition, workplace safety is improved. “Sorting (Seiri)” means separating what is needed from what is not and discarding the unnecessary. “Setting in order (Seiton)” means arranging the necessary items in a way that they can be easily accessed when needed and assigning a designated location for each item.

We take care of our customers’ precious cargo, always ensuring its safety, reliability, and meticulous handling, and we never allow accidents to happen.

We are a logistics company with our own vehicles and warehouses, entrusted with the important cargo of our customers. The danger of accidents is always close at hand, and all employees must recognize that safety is our top priority.

We comply with laws and regulations, and uphold workplace rules and discipline, behaving as responsible members of society.

Disciplined organizations have an atmosphere of determination. Every member works together as a team towards achieving goals, understands their individual responsibilities, and has strong self-control to follow through with their decisions. Conversely, undisciplined organizations are the opposite. Failure to achieve goals is normalized, and individuals and teams are indifferent to it. Excuses are accepted, tardiness is common, deadlines are missed, phones ring off the hook, yet no one bothers to take action. Setting up detailed rules and regulations doesn’t create a disciplined organization. In fact, the opposite is true. Control means to regulate people’s behavior. In organizations lacking discipline, control increases and creates bureaucratic structures. If there is discipline, then control is unnecessary. The 16 core values can be seen as the means to realize a disciplined organization or workplace.